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Your Travel Agent for Life
Sunshine Travel & Cruise is facing increasing competition every year. Yet we still continue to grow our core business of cruises, tours and resort vacations.
Our experienced well-traveled staff will provide great insight into which cruise lines, hotels and resort properties are the best and provide a quality experience and quality service for your travel dollar.
Sunshine Travel & Cruise will always detail for you the myriad of choices you have with cruise line departures, resort vacations, hotels, airline schedules and more. Our invoices to you will always include supplier cancellation penalties, and we will always recommend to you the option of protecting your travel purchase with a quality insurance product.
The relationship we have with our clients is based on trust. You work with one agent and if you have changes, or just have more questions, you deal with the same agent. The bottom line is that we value your business, provide superior knowledge and service and offer highly competitive prices.
With gratitude,
Roger H. de Lange
Low Price Guarantee
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"Consistent with vacation packages, or cruise line and category, or airline class of service, carrier, and travel times selected we guarantee our prices to be the lowest. If a lower advertised price is found for the identical travel arrangements we will match that price unconditionally."
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- We will not be undersold! If a lower advertised price is offered, we will match it unconditionally. Price is not a competitive issue.
- Because of our affiliation with Signature Travel Network Inc., we have tremendous purchasing power.
- No client of Sunshine Travel has ever lost any money as a result of a lack of delivery by a supplier.
- When you evaluate your booking options, we invite you to compare our commitment to you against the service you are likely to receive online or elsewhere.
- Your credit card, email address and other personal information will be treated with strict confidentiality.
- We will inform you of all terms, conditions, cancellations, fees and penalty deadlines at the time of purchase.
Customer Service
- Our definition of customer service is that we are with you all the way. Before, during and after the trip.
- No effort on your behalf is too much. Travel agents are your ultimate SEARCH ENGINE.
- Unlike online operations, we are not order takers. We help you plan a faultless trip and anticipate your needs.
- If you do not receive travel components as advertised, Sunshine Travel will make an immediate refund.
- Our agency is not a branch or franchise. It's locally owned and locally managed.
- Sunshine Travel carries professional and general liability insurance including carrier default.
Quality People
- What you need is information and good advice. . . from a reliable source. That's us!
- We give you totally unbiased information, because we represent your interest, not the suppliers.
- We will protect you from marginal travel suppliers.
- We have the resources to serve your every need. We own a fully automated hotel, car and airline reservation system with live 24 hour access to the Internet and e-mail.
- We are local and will be here when you get back.
Read More about Sunshine Travel: Our Committment | History | Staff | Insurance Options | Contact Us
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